Starbucks - Banning, CA
posted 2 months ago
Part-time,Full-time - Entry Level
Banning, CA
Food Services and Drinking Places
About the position
As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and maintaining operational standards. You will work closely with a team of baristas, guiding and motivating them to deliver exceptional service and expertly-crafted beverages. This role emphasizes leadership, teamwork, and the ability to thrive in a fast-paced environment, making a positive impact on both customers and partners.
Responsibilities
- Lead each shift and manage store operations to ensure quality customer service.
- Motivate and guide team members to create an uplifting experience for customers and partners.
- Maintain store safety and security standards, including cash handling procedures.
- Prepare and coach the preparation of food and beverages according to standard recipes or customer specifications.
- Ensure consistent attendance and punctuality among team members.
Requirements
- Customer service experience in a retail or restaurant environment - 1 year.
- Six months of experience in a position requiring constant interaction with customers.
- Six months of experience delegating tasks to other employees or coordinating tasks of two or more employees.
- Ability to maintain regular attendance and punctuality with or without reasonable accommodation.
- Ability to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
Nice-to-haves
- Experience in a leadership role within a retail or restaurant environment.
- Knowledge of beverage preparation and food safety standards.
- Strong interpersonal skills and ability to build relationships with team members and customers.
Benefits
- 100% tuition coverage through the Starbucks College Achievement Plan.
- Health coverage with various plans to choose from.
- Stock and savings programs, including the Bean Stock equity reward program.
- Flexible scheduling and opportunities for paid time off.
- Paid parental leave and family expansion reimbursement.
