shift supervisor - Store# 06240, MEYERLAND

Starbucks - Houston, TX

Part-time,Full-time - Entry Level

Houston, TX

Food Services and Drinking Places

About the position

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and maintaining operational standards to create a welcoming environment for both customers and partners. You will be responsible for motivating your team, managing store safety, and ensuring the delivery of expertly-crafted beverages and food products.

Responsibilities

• Lead each shift and manage store operations.
• Deliver quality customer service and expertly-crafted products.
• Motivate and guide team members to create an uplifting experience.
• Maintain store safety and security standards.
• Handle cash and ensure accurate cash management.
• Train and coach team members on beverage preparation and customer service.
• Ensure compliance with store operating policies and standards.

Requirements

• 1 year of customer service experience in a retail or restaurant environment.
• 6 months of experience in a role requiring constant customer interaction.
• 6 months of experience delegating tasks to others or coordinating team efforts.
• Ability to maintain regular attendance and punctuality.
• Flexibility to work various shifts including early mornings, evenings, weekends, and holidays.
• Strong communication and interpersonal skills.

Nice-to-haves

• Experience in a fast-paced, energetic work environment.
• Knowledge of retail operations and customer service best practices.

Benefits

• 100% tuition coverage through the Starbucks College Achievement Plan.
• Health coverage with various plans to choose from.
• Stock and savings programs including Bean Stock.
• Flexible scheduling and paid time off opportunities.
• Short-term and long-term disability insurance.
• Paid parental leave and family expansion reimbursement.