shift supervisor - Store# 08100, HILLCROFT & US 59

Starbucks - Houston, TX

Part-time,Full-time - Entry Level

Houston, TX

Food Services and Drinking Places

About the position

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and the delivery of expertly-crafted products in a fast-paced environment. You will be responsible for maintaining store standards, motivating your team, and fostering a positive atmosphere for both customers and partners.

Responsibilities

• Lead each shift and manage store operations standards.
• Deliver quality customer service and expertly-crafted products.
• Motivate and guide team members to create an uplifting experience.
• Maintain an encouraging team environment and grow leadership skills.
• Handle cash and ensure store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes.

Requirements

• Customer service experience in a retail or restaurant environment - 1 year.
• Six months of experience in a position requiring constant customer interaction.
• Six months of experience delegating tasks to other employees.
• Ability to direct the work of others and learn quickly.
• Effective oral communication skills and strong interpersonal skills.

Nice-to-haves

• Experience with cash-handling and store safety procedures.
• Ability to keep calm in a fast-paced environment.

Benefits

• 100% tuition coverage through the Starbucks College Achievement Plan.
• Health coverage with various plans to choose from.
• Stock & savings programs like the equity reward program (Bean Stock).
• Flexible scheduling and opportunities for paid time off.
• Access to medical, dental, vision, life insurance, and other voluntary insurance benefits.