Starbucks - Houston, TX

posted 5 days ago

Part-time,Full-time - Entry Level
Houston, TX
Food Services and Drinking Places

About the position

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and maintaining the store's operational standards, all while fostering a positive and energetic environment for both customers and partners.

Responsibilities

  • Lead each shift and manage store operations to ensure quality customer service.
  • Work alongside baristas to deliver expertly-crafted beverages and food products.
  • Motivate and guide team members to create an uplifting experience for customers and partners.
  • Handle cash and ensure store safety and security protocols are followed.
  • Train and coach team members on beverage preparation and customer service standards.
  • Maintain a clean and organized store environment.

Requirements

  • 1 year of customer service experience in a retail or restaurant environment.
  • 6 months of experience in a role requiring constant customer interaction.
  • 6 months of experience delegating tasks to other employees or coordinating tasks of multiple employees.
  • Ability to maintain regular attendance and punctuality.
  • Flexibility to work early mornings, evenings, weekends, nights, and/or holidays.

Nice-to-haves

  • Experience in a fast-paced, energetic work environment.
  • Strong interpersonal skills and ability to build relationships.
  • Effective oral communication skills.

Benefits

  • 100% tuition coverage through the Starbucks College Achievement Plan.
  • Health coverage with various plans to choose from.
  • Stock and savings programs including Bean Stock and a 401(k) with employer match.
  • Flexible scheduling and opportunities for paid time off.
  • Paid parental leave and family expansion reimbursement.
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