shift supervisor - Store# 21239, CENTER AND E STREET

Starbucks - Casper, WY

- Entry Level

Casper, WY

Food Services and Drinking Places

About the position

At Starbucks, it's all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks "partners." Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team! As a Starbucks shift supervisor, you'll be a role model of the store operations standards that define our Starbucks Experience. You'll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You'll be in an energetic store environment where you'll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike.

Responsibilities

• Lead each shift and work alongside a team of baristas.
• Deliver quality customer service and expertly-crafted products.
• Maintain an encouraging team environment.
• Positively influence and guide team members.
• Act as a role model of store operations standards.

Requirements

• Customer service experience in a retail or restaurant environment - 1 year
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations

Nice-to-haves

• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Benefits

• 100% tuition coverage through our Starbucks College Achievement Plan
• Health coverage with a variety of plans to choose from
• Stock & savings programs like our equity reward program, Bean Stock
• Flexible scheduling
• Opportunities for paid time off
• Access to medical, dental, vision, basic and supplemental life insurance
• Short-term and long-term disability
• Paid parental leave
• Family expansion reimbursement
• Paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period
• Sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location)
• Additional pay if working on one of eight observed holidays
• Participation in a 401(k)-retirement plan with employer match
• Discounted company stock program (S.I.P.)
• Incentivized emergency savings
• Financial well-being tools
• Access to backup care and DACA reimbursement
• Student loan management resources and access to other educational opportunities