Starbucks - Cranford, NJ
posted 2 months ago
Part-time,Full-time - Entry Level
Cranford, NJ
Food Services and Drinking Places
About the position
As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and the ability to maintain a positive and energetic store environment. You will be responsible for modeling operational standards, motivating team members, and delivering expertly-crafted products while fostering a sense of belonging and connection among partners and customers.
Responsibilities
- Lead each shift and manage store operations to ensure quality customer service.
- Motivate and guide team members to create an uplifting experience for customers and partners.
- Ensure adherence to store operating policies and standards, including cash handling and safety protocols.
- Prepare and coach team members in the preparation of food and beverages according to standard recipes.
- Maintain a positive and energetic work environment, promoting teamwork and collaboration.
Requirements
- 1 year of customer service experience in a retail or restaurant environment.
- 6 months of experience in a role requiring constant interaction with customers.
- 6 months of experience delegating tasks to other employees or coordinating tasks of multiple employees.
- Ability to maintain regular attendance and punctuality.
- Ability to work flexible hours, including early mornings, evenings, weekends, and holidays.
Nice-to-haves
- Experience in a fast-paced work environment.
- Strong interpersonal skills and ability to build relationships.
- Knowledge of the retail environment.
Benefits
- 100% tuition coverage through the Starbucks College Achievement Plan.
- Health coverage with various plans available.
- Stock and savings programs, including the Bean Stock equity reward program.
- Flexible scheduling and opportunities for paid time off.
- Access to medical, dental, vision, and life insurance.
