Starbucks - Galloway Township, NJ
posted 2 months ago
Part-time,Full-time - Entry Level
Galloway Township, NJ
Food Services and Drinking Places
About the position
As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and the ability to maintain a positive and energetic store environment. You will be responsible for modeling operational standards, motivating team members, and delivering expertly-crafted products while fostering a sense of belonging and connection among partners and customers.
Responsibilities
- Lead each shift and manage store operations to ensure quality customer service.
- Motivate and guide team members to create an uplifting experience for customers and partners.
- Maintain store safety and security standards, including cash handling procedures.
- Prepare and coach the preparation of food and beverages according to standard recipes or customer specifications.
- Ensure regular and consistent attendance and punctuality among team members.
- Delegate tasks and coordinate the work of two or more employees.
Requirements
- Customer service experience in a retail or restaurant environment - 1 year.
- Six months of experience in a position that required constant interaction with customers.
- At least six months of experience delegating tasks to other employees.
- Ability to direct the work of others and learn quickly.
- Effective oral communication skills and strong interpersonal skills.
Nice-to-haves
- Experience in a fast-paced, energetic work environment.
- Knowledge of the retail environment and ability to build relationships.
Benefits
- 100% tuition coverage through the Starbucks College Achievement Plan.
- Health coverage with a variety of plans to choose from.
- Stock & savings programs like the equity reward program (Bean Stock).
- Flexible scheduling and opportunities for paid time off.
- Paid parental leave and family expansion reimbursement.
