Starbucks - Houston, TX

posted 6 days ago

Part-time,Full-time - Entry Level
Houston, TX
Food Services and Drinking Places

About the position

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and the ability to maintain a positive and energetic store environment. You will be responsible for upholding Starbucks' operational standards and fostering a culture of connection and belonging among partners and customers alike.

Responsibilities

  • Lead each shift and manage store operations to ensure quality customer service.
  • Motivate and guide team members to create an uplifting experience for customers and partners.
  • Handle cash and ensure store safety and security standards are met.
  • Prepare and coach the preparation of food and beverages according to standard recipes or customer specifications.
  • Maintain a positive and energetic work environment, keeping calm under pressure.

Requirements

  • 1 year of customer service experience in a retail or restaurant environment.
  • 6 months of experience in a position requiring constant interaction with customers.
  • 6 months of experience delegating tasks to other employees or coordinating tasks of two or more employees.
  • Ability to maintain regular attendance and punctuality.
  • Ability to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.

Nice-to-haves

  • Experience with cash-handling and store safety procedures.
  • Strong interpersonal skills and ability to build relationships.
  • Effective oral communication skills.

Benefits

  • 100% tuition coverage through the Starbucks College Achievement Plan.
  • Health coverage with various plans to choose from.
  • Stock and savings programs, including the Bean Stock equity reward program.
  • Flexible scheduling and opportunities for paid time off.
  • Access to medical, dental, vision, and life insurance.
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