Starbucks - Pasco, WA
posted about 2 months ago
Part-time,Full-time - Entry Level
Pasco, WA
Food Services and Drinking Places
About the position
As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer service experience while managing a team of baristas. This role emphasizes teamwork, leadership, and the ability to create a positive environment for both customers and partners. You will be responsible for maintaining operational standards and guiding your team to deliver expertly-crafted beverages and food products.
Responsibilities
- Lead each shift and manage store operations standards.
- Deliver quality customer service and expertly-crafted products.
- Motivate and guide team members to create an uplifting experience.
- Handle cash and ensure store safety and security.
- Prepare and coach the preparation of food and beverages to standard recipes.
- Delegate tasks and coordinate the work of team members.
Requirements
- 1 year of customer service experience in a retail or restaurant environment.
- 6 months of experience in a position requiring constant customer interaction.
- 6 months of experience delegating tasks to other employees.
- Ability to maintain regular attendance and punctuality.
- Effective oral communication skills and strong interpersonal skills.
Nice-to-haves
- Experience in a fast-paced, energetic work environment.
- Knowledge of the retail environment.
- Ability to learn quickly and adapt to new beverage recipes.
Benefits
- 100% tuition coverage through the Starbucks College Achievement Plan.
- Health coverage with various plans to choose from.
- Stock and savings programs like the equity reward program (Bean Stock).
- Flexible scheduling and opportunities for paid time off.
