Starbucks - Cambridge, MD
posted 2 months ago
Part-time,Full-time - Entry Level
Cambridge, MD
Food Services and Drinking Places
About the position
As a Starbucks shift supervisor, you will lead store operations during your shift, ensuring high-quality customer service and product delivery. You will work closely with a team of baristas, fostering a positive and energetic environment while guiding and motivating your team. This role emphasizes leadership, teamwork, and the ability to create an uplifting experience for both customers and partners.
Responsibilities
- Lead each shift and manage store operations standards.
- Work alongside baristas to deliver quality customer service and expertly-crafted products.
- Create a positive and encouraging team environment.
- Guide and influence team members to enhance their performance.
- Maintain store safety and security standards.
- Handle cash and ensure accurate cash management.
Requirements
- 1 year of customer service experience in a retail or restaurant environment.
- 6 months of experience in a role requiring constant customer interaction.
- 6 months of experience delegating tasks to others or coordinating tasks of multiple employees.
- Ability to maintain regular attendance and punctuality.
- Ability to work flexible hours, including early mornings, evenings, weekends, and holidays.
Nice-to-haves
- Experience with cash-handling and store safety procedures.
- Strong interpersonal skills and ability to build relationships.
- Ability to learn quickly and adapt to new beverage recipes.
Benefits
- 100% tuition coverage through the Starbucks College Achievement Plan.
- Health coverage with various plans available.
- Stock and savings programs including Bean Stock and 401(k) with employer match.
- Flexible scheduling and opportunities for paid time off.
- Access to medical, dental, vision, and life insurance.
