Starbucks - Southwest Oklahoma City, OK
posted 2 months ago
Part-time,Full-time - Entry Level
Southwest Oklahoma City, OK
Food Services and Drinking Places
About the position
As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and the ability to maintain a positive and energetic store environment. You will be responsible for modeling operational standards, motivating team members, and ensuring the delivery of expertly-crafted products while fostering a sense of belonging and connection among partners and customers.
Responsibilities
- Lead each shift and manage store operations to ensure quality customer service.
- Motivate and guide team members to create an uplifting experience for customers and partners.
- Maintain store safety and security standards, including cash handling procedures.
- Prepare and coach the preparation of food and beverages according to standard recipes or customer specifications.
- Ensure consistent attendance and punctuality among team members.
Requirements
- Customer service experience in a retail or restaurant environment - 1 year.
- Six months of experience in a position requiring constant interaction with customers.
- Six months of experience delegating tasks to other employees or coordinating tasks of two or more employees.
- Ability to maintain regular and consistent attendance and punctuality.
- Available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
Nice-to-haves
- Experience in a fast-paced, energetic work environment.
- Strong interpersonal skills and ability to build relationships.
- Effective oral communication skills.
Benefits
- 100% tuition coverage through the Starbucks College Achievement Plan.
- Health coverage with various plans to choose from.
- Stock and savings programs, including the Bean Stock equity reward program.
- Flexible scheduling and opportunities for paid time off.
- Paid parental leave and family expansion reimbursement.
