Starbucks - Wilkesboro, NC
posted 2 months ago
Part-time,Full-time - Entry Level
Wilkesboro, NC
Food Services and Drinking Places
About the position
As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and the ability to maintain a positive and energetic store environment. You will be responsible for modeling operational standards, motivating team members, and fostering a welcoming atmosphere for both customers and partners.
Responsibilities
- Lead each shift and manage store operations to ensure quality customer service.
- Work alongside baristas to deliver expertly-crafted beverages and food products.
- Act as a role model for store operations standards and customer service excellence.
- Motivate and guide team members to create an uplifting experience for customers and partners.
- Handle cash and ensure store safety and security protocols are followed.
- Train and coach team members on beverage preparation and customer service standards.
Requirements
- 1 year of customer service experience in a retail or restaurant environment.
- 6 months of experience in a position requiring constant customer interaction.
- 6 months of experience delegating tasks to other employees or coordinating tasks of multiple employees.
- Ability to maintain regular attendance and punctuality.
- Flexibility to work early mornings, evenings, weekends, nights, and/or holidays.
Nice-to-haves
- Experience in a fast-paced, energetic work environment.
- Strong interpersonal skills and ability to build relationships.
- Ability to learn quickly and adapt to new situations.
Benefits
- 100% tuition coverage through the Starbucks College Achievement Plan.
- Health coverage with various plans to choose from.
- Stock and savings programs including Bean Stock and a 401(k) retirement plan with employer match.
- Paid time off and flexible scheduling options.
- Access to medical, dental, and vision insurance.
