Starbucks - Ada, OK
posted 2 months ago
Part-time,Full-time - Entry Level
Ada, OK
Food Services and Drinking Places
About the position
As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and the ability to maintain a positive and energetic store environment. You will be responsible for upholding Starbucks' operational standards and fostering a culture of connection and belonging among partners and customers alike.
Responsibilities
- Lead each shift and manage store operations to ensure quality customer service.
- Motivate and guide team members to create an uplifting experience for customers and partners.
- Handle cash and ensure store safety and security standards are met.
- Prepare and coach the preparation of food and beverages according to standard recipes or customer specifications.
- Maintain regular and consistent attendance and punctuality.
- Delegate tasks and coordinate the work of team members.
Requirements
- 1 year of customer service experience in a retail or restaurant environment.
- 6 months of experience in a position requiring constant interaction with customers.
- 6 months of experience delegating tasks to other employees or coordinating tasks of two or more employees.
- Ability to maintain regular attendance and punctuality with or without reasonable accommodation.
- Ability to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
Nice-to-haves
- Experience with cash-handling and store safety procedures.
- Strong interpersonal skills and ability to build relationships.
- Ability to learn quickly and adapt to new beverage recipes.
Benefits
- 100% tuition coverage through the Starbucks College Achievement Plan.
- Health coverage with various plans to choose from.
- Stock and savings programs including the Bean Stock equity reward program.
- Flexible scheduling and opportunities for paid time off.
- Access to medical, dental, vision, and life insurance benefits.
