Starbucks - Hollywood, FL
posted 3 days ago
Part-time,Full-time - Entry Level
Hollywood, FL
Food Services and Drinking Places
About the position
As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer service experience while managing a team of baristas. This role emphasizes teamwork, leadership, and the ability to create a positive environment for both customers and partners. You will be responsible for maintaining operational standards, guiding team members, and fostering a culture of connection and belonging within the store.
Responsibilities
- Lead each shift and manage store operations to ensure quality customer service.
- Work alongside baristas to deliver expertly-crafted beverages and food products.
- Motivate and guide team members to create an uplifting experience for customers and partners.
- Handle cash and ensure store safety and security standards are met.
- Train and coach team members on beverage preparation and customer service standards.
- Maintain a positive and energetic work environment.
Requirements
- 1 year of customer service experience in a retail or restaurant environment.
- 6 months of experience in a role requiring constant customer interaction.
- 6 months of experience delegating tasks to others or coordinating team efforts.
- Ability to maintain regular attendance and punctuality.
- Effective oral communication skills and strong interpersonal skills.
Nice-to-haves
- Experience with cash-handling and store safety procedures.
- Ability to learn quickly and adapt to new beverage recipes.
- Confidence in leading and guiding others.
Benefits
- 100% tuition coverage through the Starbucks College Achievement Plan.
- Health coverage with various plans available.
- Stock and savings programs including Bean Stock and 401(k) with employer match.
- Paid time off and flexible scheduling options.
- Access to short-term and long-term disability insurance.
