Starbucks - Yorba Linda, CA
posted about 2 months ago
Part-time,Full-time - Entry Level
Yorba Linda, CA
Food Services and Drinking Places
About the position
As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and maintaining operational standards to create a welcoming environment for both customers and partners. You will be responsible for motivating your team, managing store safety, and delivering expertly-crafted beverages and food products.
Responsibilities
- Lead each shift and manage store operations standards.
- Deliver quality customer service and expertly-crafted products.
- Motivate and guide a team of baristas to create an uplifting experience.
- Maintain an encouraging team environment and grow leadership skills.
- Handle cash and ensure store safety and security.
- Prepare and coach the preparation of food and beverages to standard recipes.
Requirements
- Customer service experience in a retail or restaurant environment - 1 year.
- Six months of experience in a position requiring constant customer interaction.
- Six months of experience delegating tasks to other employees.
- Ability to direct the work of others and learn quickly.
- Effective oral communication skills and strong interpersonal skills.
Nice-to-haves
- Experience with cash-handling and store safety procedures.
- Ability to work in a fast-paced, energetic environment.
Benefits
- 100% tuition coverage through the Starbucks College Achievement Plan.
- Health coverage with various plans to choose from.
- Stock & savings programs like the Bean Stock equity reward program.
- Flexible scheduling and opportunities for paid time off.
- Paid parental leave and family expansion reimbursement.
