shift supervisor - Store# 70471, 12TH STREET & MOORE AVE

Starbucks - Oklahoma City, OK

Part-time,Full-time - Entry Level

Oklahoma City, OK

Food Services and Drinking Places

About the position

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and the delivery of expertly-crafted products in a fast-paced environment. You will be responsible for maintaining store standards, motivating your team, and fostering a positive atmosphere for both customers and partners.

Responsibilities

• Lead each shift and manage store operations standards.
• Deliver quality customer service and expertly-crafted products.
• Motivate and guide team members to create an uplifting experience.
• Maintain an encouraging team environment and promote collaboration.
• Handle cash and ensure store safety and security standards are met.
• Prepare and coach the preparation of food and beverages to standard recipes.
• Delegate tasks and coordinate the work of team members.

Requirements

• Customer service experience in a retail or restaurant environment - 1 year.
• Six months of experience in a position requiring constant customer interaction.
• Six months of experience delegating tasks to other employees.
• Ability to maintain regular attendance and punctuality.
• Ability to work flexible hours, including early mornings, evenings, weekends, and holidays.
• Effective oral communication skills and strong interpersonal skills.

Nice-to-haves

• Experience in a leadership role within a retail or restaurant environment.
• Knowledge of the retail environment and ability to build relationships.

Benefits

• 100% tuition coverage through the Starbucks College Achievement Plan.
• Health coverage with various plans to choose from.
• Stock and savings programs including Bean Stock.
• Flexible scheduling and opportunities for paid time off.
• Paid parental leave and family expansion reimbursement.
• 401(k) retirement plan with employer match.
• Short-term and long-term disability insurance.