shift supervisor - Store# 80800, MARLBOROUGH, E HAMPTON RD

Starbucks - Marlborough, CT

Part-time,Full-time - Entry Level

Marlborough, CT

Food Services and Drinking Places

About the position

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and the ability to maintain a positive and energetic store environment. You will be responsible for upholding Starbucks' operational standards and fostering a culture of connection and belonging among partners and customers alike.

Responsibilities

• Lead each shift and work alongside baristas to deliver quality customer service.
• Act as a role model for store operations standards and the Starbucks Experience.
• Motivate and guide team members to create an uplifting environment.
• Ensure compliance with cash handling and store safety protocols.
• Maintain a calm demeanor in a fast-paced work environment.
• Prepare and coach the preparation of food and beverages to standard recipes.

Requirements

• Customer service experience in a retail or restaurant environment - 1 year.
• Six months of experience in a position requiring constant customer interaction.
• Six months of experience delegating tasks to other employees or coordinating tasks of two or more employees.
• Ability to maintain regular attendance and punctuality.
• Available to work flexible hours, including early mornings, evenings, weekends, and holidays.

Nice-to-haves

• Experience with cash-handling and store safety procedures.
• Strong interpersonal skills and ability to build relationships.
• Ability to learn quickly and adapt to new situations.

Benefits

• 100% tuition coverage through the Starbucks College Achievement Plan.
• Health coverage with various plans to choose from.
• Stock and savings programs, including the Bean Stock equity reward program.
• Flexible scheduling and opportunities for paid time off.
• Access to medical, dental, vision, and life insurance.