Starbucks - Sweetwater, TX

posted about 2 months ago

Part-time,Full-time - Entry Level
Onsite - Sweetwater, TX
Food Services and Drinking Places

About the position

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer service experience while working alongside a team of baristas. This role emphasizes leadership, teamwork, and the ability to create a positive environment for both customers and partners. You will be responsible for maintaining operational standards, guiding team members, and fostering a culture of connection and belonging within the store.

Responsibilities

  • Lead each shift and manage store operations to ensure quality service and product delivery.
  • Motivate and guide team members to create a positive work environment.
  • Ensure compliance with store operating policies and standards, including cash handling and safety protocols.
  • Train and coach baristas on beverage preparation and customer service standards.
  • Maintain regular and consistent attendance and punctuality.

Requirements

  • 1 year of customer service experience in a retail or restaurant environment.
  • 6 months of experience in a role requiring constant interaction with customers.
  • 6 months of experience delegating tasks to other employees or coordinating tasks of multiple employees.
  • Ability to maintain regular attendance and punctuality.
  • Ability to work flexible hours, including early mornings, evenings, weekends, and holidays.

Nice-to-haves

  • Experience in a fast-paced, energetic work environment.
  • Strong interpersonal skills and ability to build relationships.
  • Effective oral communication skills.

Benefits

  • 100% tuition coverage through the Starbucks College Achievement Plan.
  • Health coverage with various plans to choose from.
  • Stock and savings programs, including the Bean Stock equity reward program.
  • Flexible scheduling and opportunities for paid time off.
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