This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Shift Supervisor Trainee
CVS Health - Kill Devil Hills, NC
posted 2 months ago
About the position
The Shift Supervisor Trainee role at CVS Health is an entry-level position designed to prepare employees for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. This short-term role involves completing basic operations and management training while learning about key business aspects and CVS/pharmacy culture. Successful trainees may be promoted to supervisory positions, where they will support store management in driving performance and enhancing customer loyalty through exceptional service.
Responsibilities
- Work effectively with store management and store crews
- Supervise the store's crew by assigning, directing, and following up on all activities
- Communicate information effectively to and from store management and crews
- Assist customers with their questions, problems, and complaints
- Promote CVS customer service culture by greeting, offering help, and thanking customers
- Handle customer relations issues in accordance with company policy
- Maintain customer/patient confidentiality
Requirements
- Deductive reasoning ability
- Analytical skills
- Computer skills
- Advanced communication skills
- Ability to work a flexible schedule, including early morning, overnight, and weekend shifts
Nice-to-haves
- Experience in retail
- High School diploma or equivalent preferred but not required
Benefits
- Medical, dental, and vision benefits
- 401(k) retirement savings plan
- Employee Stock Purchase Plan
- Fully-paid term life insurance
- Short-term and long-term disability benefits
- Well-being programs
- Education assistance
- Free development courses
- CVS store discount
- Paid Time Off (PTO)
- Paid holidays
