Shift Supervisor Trainee

$33,280 - $49,920/Yr

CVS Health - Glocester, RI

Full-time - Entry Level

Glocester, RI

Health and Personal Care Retailers

About the position

The Shift Supervisor Trainee role at CVS Health is an entry-level position designed to prepare employees for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. This short-term role involves completing basic operations and management training while learning about key business aspects and CVS/pharmacy culture. Successful trainees may be promoted to supervisory positions, where they will lead store staff, ensure smooth operations, and enhance customer loyalty through exceptional service.

Responsibilities

• Work effectively with store management and store crews.
• Supervise the store's crew by assigning, directing, and following up on all activities.
• Communicate information effectively to and from store management and crews.
• Assist customers with their questions, problems, and complaints.
• Promote CVS customer service culture by greeting, offering help, and thanking customers.
• Handle all customer relations issues in accordance with company policy to promote a positive shopping experience.
• Maintain customer/patient confidentiality.

Requirements

• Deductive reasoning ability and analytical skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including early morning, overnight, and weekend shifts.
• Ability to work overtime as needed.

Nice-to-haves

• Experience in retail.
• High School diploma or equivalent preferred but not required.

Benefits

• Full range of medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Employee Stock Purchase Plan for eligible employees.
• Fully-paid term life insurance plan for eligible employees.
• Short-term and long-term disability benefits.
• Numerous well-being programs.
• Education assistance and free development courses.
• CVS store discount and discount programs with participating partners.
• Paid Time Off (PTO) and paid holidays throughout the calendar year.