Shift Supervisor - Unarmed

$52,000 - $52,000/Yr

Allied Universal - Seattle, WA

Full-time - Entry Level

Seattle, WA

Administrative and Support Services

About the position

The Shift Supervisor - Unarmed at Allied Universal® is responsible for overseeing the security operations of a high-profile client's facility during a designated shift. This role involves ensuring the safety and security of the property, enforcing policies, and managing a team of security personnel. The Shift Supervisor will also be involved in training, scheduling, and maintaining compliance with contract requirements, while providing excellent customer service and maintaining a professional demeanor in emergency situations.

Responsibilities

• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates regarding the performance of their duties
• Cross-train officers to enhance versatility and operational efficiency
• Make productivity and cost reduction recommendations to management
• Recommend physical security surveys and post orders
• Advise on personnel actions for those under direct supervision
• Oversee staffing, scheduling, and on-site training for security officers on shift
• Ensure contract-required training and screening for security personnel are met
• Maintain overtime to a minimum or predefined level
• Inspect security personnel and their job performance regularly
• Perform operations and related functions such as payroll and incident report maintenance

Requirements

• High school diploma or equivalent
• Current and valid driver's license
• Minimum of one (1) year verifiable and successful security experience
• Minimum of two (2) years of verifiable work experience demonstrating excellent customer service skills
• Ability to maintain poise during emergencies
• Capability to understand and apply written and verbal orders
• Effective oral and written communication skills
• Planning and organizing skills
• Proficiency with Microsoft Office Applications
• Problem-solving skills
• Coaching, mentoring, and motivating skills
• Active listening skills
• Ability to assess and evaluate situations effectively

Nice-to-haves

• Experience in Emergency Management Systems
• FEMA Incident Command Certification; ICO 100, 200, 300
• Working knowledge of EMS protocols, Medical First Responder or Emergency Medical Technician

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in the company's 401(k) plan, subject to eligibility requirements
• Seven holidays annually paid at time and a half if worked
• 40 hours of vacation after one year of employment at eligible work assignments
• Unused vacation is only paid out where required by law