This job is closed
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About the position
The Shift Supervisor - Unarmed at Allied Universal® is responsible for overseeing the security operations of a high-profile client's facility during a designated shift. This role involves ensuring the safety and security of the property, enforcing policies, and managing a team of security personnel. The Shift Supervisor will also be involved in training, scheduling, and maintaining compliance with contract requirements, while providing excellent customer service and maintaining a professional demeanor in emergency situations.
Responsibilities
- Make emergency notifications as necessary pursuant to site Post Orders
- Provide direction and instruction to subordinates regarding the performance of their duties
- Cross-train officers to enhance versatility and operational efficiency
- Make productivity and cost reduction recommendations to management
- Recommend physical security surveys and post orders
- Advise on personnel actions for those under direct supervision
- Oversee staffing, scheduling, and on-site training for security officers on shift
- Ensure contract-required training and screening for security personnel are met
- Maintain overtime to a minimum or predefined level
- Inspect security personnel and their job performance regularly
- Perform operations and related functions such as payroll and incident report maintenance
Requirements
- High school diploma or equivalent
- Current and valid driver's license
- Minimum of one (1) year verifiable and successful security experience
- Minimum of two (2) years of verifiable work experience demonstrating excellent customer service skills
- Ability to maintain poise during emergencies
- Capability to understand and apply written and verbal orders
- Effective oral and written communication skills
- Planning and organizing skills
- Proficiency with Microsoft Office Applications
- Problem-solving skills
- Coaching, mentoring, and motivating skills
- Active listening skills
- Ability to assess and evaluate situations effectively
Nice-to-haves
- Experience in Emergency Management Systems
- FEMA Incident Command Certification; ICO 100, 200, 300
- Working knowledge of EMS protocols, Medical First Responder or Emergency Medical Technician
Benefits
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Enrollment in the company's 401(k) plan, subject to eligibility requirements
- Seven holidays annually paid at time and a half if worked
- 40 hours of vacation after one year of employment at eligible work assignments
- Unused vacation is only paid out where required by law
