SHIFT SUPERVISOR

Motorcity Casino Hotel - Detroit, MI

Full-time - Entry Level

Detroit, MI

Accommodation

About the position

The Shift Supervisor at MotorCity Casino Hotel is responsible for overseeing various dining establishments, ensuring high-quality guest service, compliance with health and safety standards, and effective management of staff and resources. This role involves creating schedules, maintaining equipment and stock, and controlling costs within a budget while providing leadership in a fast-paced environment.

Responsibilities

• Manage the Lodge Diner, the Grand River Deli, Little Caesars, Sweet Ride, Room Service, the Assembly Line Buffet, all pop-up restaurants, and the Associate Dining Room.
• Create Associate schedules.
• Greet guests and ensure high quality guest service.
• Ensure health and safety compliance.
• Maintain equipment and stock.
• Control costs while working within a budget.
• Perform additional responsibilities as assigned.

Requirements

• High volume fast food or restaurant experience, in a leadership role, required.
• Excellent oral and written communication skills.
• High School diploma or GED required.
• Conflict solving and leadership skills are necessary.
• Computer literacy, including functional knowledge of Excel and Word.

Benefits

• Competitive wages
• Excellent medical, dental, and vision benefits
• Generous 401(k) program
• Childcare reimbursement
• Complimentary meals during shifts
• Vacation time
• Weekly pay
• Free on-site parking
• Exclusive associate discounts
• Tuition reimbursement
• Opportunities for professional growth and advancement