Shift Supervisor

$43,680 - $43,680/Yr

Dufry Group - Newark, NJ

Full-time - Entry Level

Newark, NJ

501-1,000 employees

About the position

The Shift Supervisor at Hudson is responsible for assisting the General Manager and Operational Managers in overseeing daily operations and managing team members to ensure exceptional customer service. This role involves working at Newark Liberty International Airport and requires flexibility to work any day of the week, including weekends and holidays. The Shift Supervisor will also be responsible for staff training, cash management, inventory control, and maintaining store standards.

Responsibilities

• Assist the General Manager and Operational Managers in managing team members and daily operations.
• Provide exceptional customer service to travelers.
• Conduct staff training and coaching on a daily basis.
• Perform store opening, closing, and shift change procedures.
• Manage cash register preparation, float verifications, and end-of-shift cash reconciliations.
• Ensure daily counts on specific items and report discrepancies.
• Monitor staff attendance and ensure compliance with uniform standards.
• Manage customer queuing and ensure prompt service.
• Assign daily duties to sales associates and communicate sales targets.
• Maintain knowledge of products and ensure proper stock rotation.
• Ensure housekeeping standards are maintained in the store.
• Enforce policies to control theft and internal shrink.

Requirements

• Ability to manage and consult with General Manager and Operations Manager.
• Experience in a high-end retail store or boutique.
• Experience in a retail setting with supervisory responsibilities.
• Approachable and interactive leadership qualities.
• Ability to work in a fast-paced environment.
• Good time-management and multi-tasking skills.
• Strong problem-solving skills.
• High School Diploma or equivalent.
• One or more years of retail supervisory experience.

Benefits

• Competitive pay of $21.00 an hour
• Daily Pay - Get your money as you earn it
• Hudson PerkSpot Discount
• 20% Hudson Employee Discount
• 50% Hudson Food and Beverage Discount
• PTO
• Personal and Parental Leave Programs
• Medical, Dental & Vision Insurance
• Company Paid Life Insurance
• Employee Recognition Programs
• Advancement and Growth Opportunities
• On-going Training & Development
• Referral Bonus up to $500