Shift Supervisor

$39,520 - $41,600/Yr

Ssp Group Plc - Dulles, VA

Full-time - Entry Level

Dulles, VA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Shift Supervisor role at SSP involves overseeing operations at Urban Craves within Washington Dulles International Airport. This position is focused on ensuring excellent customer service, training new staff, and maintaining operational standards while providing support to the team. The role offers competitive pay and opportunities for career advancement.

Responsibilities

• Greet guests in a courteous and friendly manner
• Run shifts according to SSP standards and operating procedures
• Train new hires on operational standards and processes
• Complete opening, on-going, and closing checklists as required
• Provide support, coaching and direction to team to deliver business goals
• Other duties as assigned.

Requirements

• Can pass a 10-Year TSA Background Check
• At least 18 years old
• High School Diploma or equivalent
• Minimum of 1 year of experience in the food & beverage industry
• Full Service and/or Quick Service restaurant experience, preferred
• Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports
• Excellent written and verbal communication

Benefits

• Great pay $19.00-$20.00 per hour (Depending on Experience)
• Free Parking
• 2 weeks PTO (Paid Time Off)
• Immediate Hiring
• Great Advancement Opportunities