Shop Coordinator - SHOPC004513

$62,400 - $70,803/Yr

Wagner Equipment Company - Silverthorne, CO

Full-time - Mid Level

Silverthorne, CO

Merchant Wholesalers, Durable Goods

About the position

The Shop Coordinator at Wagner Equipment Co. is responsible for overseeing and organizing all aspects of branch maintenance operations. This role includes supervising and training mechanics and yard personnel, ensuring accurate and timely completion of paperwork, and maintaining a safe work environment. The position emphasizes productivity, customer satisfaction, and compliance with regulatory standards, while also fostering a culture of teamwork and continuous improvement.

Responsibilities

• Oversee and organize all aspects of branch maintenance operations.
• Supervise and train mechanics and yard personnel.
• Ensure timely and accurate completion of required paperwork.
• Assist with processing work orders, purchase orders, and other relevant documentation.
• Manage reports to boost productivity and review profit and loss statements.
• Ensure compliance with safety policies and regulatory agencies such as ANSI, OSHA, and DOT.
• Communicate the status of customer repairs professionally and courteously.
• Negotiate invoicing disputes with customers while maximizing profitability.
• Coordinate urgent rental equipment requests and availability with counter representatives.
• Train assigned personnel according to their skill level and company needs.
• Cultivate a 5S culture and inspire positive change within the team.

Requirements

• High School Diploma or GED
• 5 years in the mechanical repair field with lead person or shop foreman experience
• 3-5 years customer service experience
• 3-5 years supervisory/management experience
• Basic knowledge of Microsoft Word and Excel
• Intermediate knowledge of Microsoft Outlook and Wynne

Nice-to-haves

• Intermediate leadership skills
• Safety & Product Knowledge

Benefits

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K and Roth 401K with company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Access to CEFCU services including payroll deductions, savings accounts, loans, and more
• Unum Supplemental life Insurance
• Aflac Critical Illness + Accidental Insurance
• ID WatchDog and discounted employee phone plans