About the position
The Store Manager at ShopRite is responsible for directing and supervising all functions and activities of the store and its associates to achieve the organization's goals, including sales, profit, customer experience, and associate engagement. This role is pivotal in building and driving a culture of continuous improvement, ensuring that the customer experience and associate morale are positively impacted. The Store Manager will implement best practices to enhance the efficiency of each department, thereby ensuring consistency and competitiveness in the marketplace. The essential functions of the Store Manager include enforcing safety protocols, ensuring compliance with food safety regulations, and maintaining a clean and organized work environment. The manager must communicate and enforce store safety policies, oversee the proper use of personal protective equipment, and ensure that associates are trained in emergency procedures. Additionally, the Store Manager is responsible for the physical demands of the job, which include lifting and moving merchandise weighing up to 60 lbs. In terms of customer experience and associate engagement, the Store Manager provides strong leadership, ongoing feedback, and coaching to all store team members. They are expected to greet customers, model excellent service, and support charitable promotions. The manager also plays a key role in onboarding new associates and providing opportunities for cross-training. The Store Manager must ensure that the store is well-presented, with proper execution of pricing changes and cleanliness in all areas. They are responsible for maintaining stock levels, ensuring product quality, and managing department operations efficiently. This includes monitoring sales and profit trends, managing controllable expenses, and ensuring compliance with local, state, and federal regulations. The Store Manager must also identify and develop talent within the store, ensuring that all associates are equipped to meet the store's goals.
Responsibilities
- Direct and supervise all functions and activities of the store and its associates.
- Build and drive a culture of continuous improvement.
- Implement best practices to enhance departmental efficiency.
- Enforce safety protocols and ensure compliance with food safety regulations.
- Maintain a clean, organized, and safe work environment.
- Provide strong leadership and ongoing feedback to store team members.
- Coach, mentor, and encourage associates to be successful.
- Greet customers and model excellent service.
- Participate in the onboarding process of new associates.
- Recommend improvements to marketing strategies to enhance shopper commitment.
- Support charitable promotions and community engagement initiatives.
- Ensure proper execution of weekly price changes and maintain store cleanliness.
- Monitor stock levels and ensure proper merchandising of products.
- Manage controllable expenses and monitor sales and profit trends.
- Ensure compliance with local, state, and federal regulations regarding store operations.
- Identify and develop talent within departments.
Requirements
- Ability to make data-driven decisions to improve business results.
- Proficient in reading, writing, and understanding the English language.
- Basic math skills.
- Ability to stand and walk for the duration of a scheduled shift.
- Basic computer skills.
- Ability to lift 25 lbs regularly and 60 lbs occasionally.
- Ability to work with various food products without allergic reactions.
- Ability to work in varying temperatures and tolerate dust and cleaning agents.
- Ability to climb ladders to retrieve items from overhead storage.
- Strong interpersonal skills to interact with customers and associates.
Nice-to-haves
- Experience in retail management or a similar role.
- Knowledge of food safety regulations and compliance standards.
- Familiarity with inventory management systems.
Benefits
- Health insurance coverage.
- 401k retirement savings plan.
- Paid time off and holidays.
- Employee discounts on store products.
