This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Showroom Customer Service Representative
$36,200 - $50,094/Yr
Ferguson Enterprises - Coral Gables, FL
posted about 2 months ago
Full-time - Entry Level
Coral Gables, FL
10,001+ employees
Merchant Wholesalers, Durable Goods
About the position
The Showroom Customer Service Representative at Ferguson Enterprises is responsible for providing exceptional customer service on the showroom floor, assisting customers with their inquiries, and supporting the sales team to ensure a seamless customer experience. This role is crucial in helping customers navigate the product offerings and ensuring their needs are met efficiently and effectively.
Responsibilities
- Assist customers on the showroom floor
- Strive to increase knowledge of entire product offering
- Support efforts of Outside Sales Associates
- Work hand-in-hand with Showroom Sales consultants by performing administrative functions
- Support the Showroom Sales team by ensuring personalized customer service through timely quotations and accurate order processing
- Update customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.
Requirements
- 3-5 years of prior customer service experience preferred
- Knowledge of plumbing fixtures, lighting, and appliances preferred
- Results oriented, able to meet goals, build relationships, and enjoy a team environment
- Excellent communication for phone/in-person sales, time management and organizational skills
- Ambition to succeed and self-motivated
- General digital literacy
- Ability to multi-task
- Passion for customer service
- Ability to learn quickly
Benefits
- Paid parental leave
- Health insurance
- Dental insurance
- Paid time off
- Vision insurance
- 401(k) matching
- Life insurance
