Showroom Sales Representative - Berlin, NJ

About the position

The Showroom Sales Representative at Cooper Electric Supply, LLC is responsible for providing exceptional customer service in a retail environment, assisting customers with their lighting needs, and managing sales transactions. This role involves engaging with walk-in and phone-in customers, following up on orders, and achieving sales goals while maintaining a strong understanding of lighting trends.

Responsibilities

• Greet walk-in customers and assist with choosing lighting for projects.
• Prepare customer sales tickets and collect customer payments.
• Handle phone-in customers with pleasant and courteous etiquette.
• Follow up with orders and pending orders.
• Maintain an ongoing understanding of current and upcoming lighting trends.
• Reach monthly goals in sales and gross margin.
• Multi-task and continually prioritize tasks throughout the day.

Requirements

• Sales experience and/or electrical knowledge preferred.
• Strong customer service skills and interpersonal communication skills.
• Strong mathematics, verbal, and written communication skills.
• Ability to effectively communicate information and present solutions to customers.
• Ability to operate computers and relevant software.
• Ability to prioritize needs in a fast-paced environment.

Benefits

• Healthcare plans
• Dental & vision insurance
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)