Showroom Sales Representative (Scalamandré)

Stark Carpet - Morristown, NJ

Full-time - Mid Level

Morristown, NJ

Merchant Wholesalers, Durable Goods

About the position

Scalamandré is seeking a Showroom Sales Representative to join their Morristown, NJ showroom. This role focuses on selling high-end decorative textiles, wallcoverings, trimmings, and furniture to interior designers, architects, and trade professionals. The representative will be responsible for providing exceptional customer service, driving sales, and maintaining strong client relationships while upholding the company's standards of quality and integrity.

Responsibilities

• Assess customer needs to recommend and sell suitable product solutions, ensuring a personalized approach.
• Present products in a professional, compelling, and inspiring manner to captivate customer interest.
• Deliver exceptional customer service by addressing inquiries and resolving issues promptly.
• Drive sales across all product categories to meet and exceed overall sales targets.
• Follow up on all open quotes and leads diligently to convert them into successful sales.
• Accurately log all activities and interactions in the CRM system for effective tracking and follow-up.
• Monitor and manage customer orders, ensuring timely updates on order status.
• Conduct regular outreach to reconnect and reactivate dormant accounts or specific target customer groups, generating renewed interest and business opportunities.
• Assist in the selection and specification of high-end custom and stock fabrics, wall-coverings, trimmings, and furniture for residential and contract projects.
• Implement and represent a high standard of service to discerning clientele, upholding Scalamandré's standards.
• Perform other tasks and duties as assigned.

Requirements

• Excellent verbal and written communication skills to effectively interact with customers and team members.
• Background in Interior Design through education or work experience, providing a strong foundation in design principles.
• Proven sales experience with a track record of meeting and exceeding sales goals.
• Experience in selling custom home design products, such as furniture and carpet, demonstrating product knowledge and expertise.
• Ability to maintain a professional demeanor and polished appearance at all times, reflecting the company's image.
• Experience in building long-term client relationships based on integrity and trust, fostering customer loyalty.
• Strong time management skills with the ability to multitask and prioritize effectively.
• Positive attitude and willingness to support showroom goals, contributing to a collaborative team environment.
• Exceptional organizational and follow-through skills, ensuring tasks are completed accurately and on time.
• B.A. / B.S. Degree preferably in Interior Design or related field and a minimum of 2 years fabric sales 'to the trade' experience, or a minimum of 5 years fabric sales 'to the trade' experience in lieu of the aforementioned educational requirements.

Benefits

• Medical, dental, vision, FSA and life insurance benefits
• Commuter Benefit
• Paid Time Off
• 401k enrollment after 6 months