Shuttle Driver II

ABM Industries - Nashville, TN

Full-time - Entry Level

Nashville, TN

10,001+ employees

Specialty Trade Contractors

About the position

The Shuttle Driver II is responsible for transporting passengers to and from designated locations, which may include airports, commercial buildings, hospitals, and entertainment venues. This role emphasizes safety, customer service, and vehicle maintenance, ensuring a positive experience for passengers while adhering to transportation standards.

Responsibilities

• Transport, load and unload passengers, providing daily transportation services at designated pick-up and drop-off locations.
• Ensure the safe loading and unloading of passengers, including the safe operation and handling of specialized equipment for unloading passengers with special needs.
• Help passengers to load and unload luggage as needed.
• Inspect vehicles on a regular basis to find any unsafe conditions or maintenance issues; perform routine cleaning and bus maintenance activities.
• Meet patrons needing assistance to and from various airport locations and lots.
• Inspect shuttle for preexisting damage and record information using electronic device or manual ticket.
• Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
• Maintain and enforce bus evacuation plan and coordinate bus evacuation activities as appropriate.
• Immediately report any incidents or claims to Operations Manager or Shift Lead.
• Refuel and maintain shuttle equipment and fuel use logs.
• Maintain a clean work environment, disinfecting shuttle after each use.
• Perform pre-inspection and post-inspection activities to ensure proper operating conditions, adherence to prescribed Department of Transportation standards, and compliance with proper safety standards.

Requirements

• Must be 21 years of age or older.
• Six (6) months of prior experience required.
• This role may require a CDL with a specific class and endorsement requirement.

Nice-to-haves

• Three (3) years of prior passenger shuttle experience is preferred.

Benefits

• Comprehensive benefits package including health insurance, paid holidays, and employee discounts.