The Z Company - Frederick, MD

posted 3 days ago

Full-time - Entry Level
Frederick, MD

About the position

The Sign Language Interpreter will provide high-quality professional interpreting services through video and on-site at various customer locations. This role requires fluency in American Sign Language and spoken English, along with a strong understanding of the NAD-RID Code of Professional Conduct. The position is full-time, with guaranteed hours and a range of benefits to support health and financial security.

Responsibilities

  • Provide effective video relay service, video remote interpreting, and onsite interpreting for consumers.
  • Support and model the company's mission and values.
  • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues.
  • Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
  • Adhere to all policies and procedures as outlined by the company and all FCC regulations.
  • Demonstrate the ability to adapt quickly to new and changing technologies.
  • Multi-task between interpreting effectively and utilizing video-based technology.
  • Participate in company-sponsored training for Professional Development.
  • Exhibit the ability to meet performance expectations with minimal supervision.
  • Possess the ability to work effectively in a fast-paced, dynamic environment.
  • Ability to independently travel, requiring access to a vehicle, valid driver's license, and required insurance.
  • Demonstrate strong interpersonal skills in all settings.

Requirements

  • Fluent ASL and spoken English language skills.
  • Able to provide accurate interpretation.
  • Good understanding of Deaf culture.
  • Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.
  • Three to five years of experience in interpreting (preferred but not required).
  • As applicable, state licensure or state-required credentials.
  • Must be able to work 36 hours per week.
  • Must pass the company's interpreting skills assessment.
  • Must attend and successfully complete a 40-hour New Hire Training.

Nice-to-haves

  • Experience in community work (when available).

Benefits

  • Guaranteed 36 hours per week (potentially for up to 40 hours per week)
  • Voluntary Life & AD&D Insurance
  • Flexible scheduling
  • Employer Paid Short-Term Disability
  • Employer Paid Long-Term Disability
  • PTO (Paid Time Off)
  • Pet Insurance
  • Paid Holidays
  • EAP (Employee Assistance Program)
  • Medical, Dental, Vision Insurance
  • FSA (Flexible Spending Accounts)
  • 401(k) Retirement Savings Plan with Employer Match
  • Commuter Benefits
  • Health Club reimbursement
  • Legal Plan
  • Massage Reimbursement
  • CEU, Professional Development & Tuition Reimbursement
  • Employer Paid Life Insurance
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