The Z Company - Dallas, TX

posted 3 days ago

Part-time - Entry Level
Dallas, TX

About the position

The Sign Language Interpreter will provide professional American Sign Language interpreting services through video and on-site at various customer locations. This part-time role requires fluent ASL and spoken English skills, along with a strong understanding of the NAD-RID Code of Professional Conduct. The position is supervised by the Communication Center Manager and involves adapting to customer demands while maintaining high standards of service and professionalism.

Responsibilities

  • Provide effective video relay service, video remote interpreting, and on-site interpreting for consumers.
  • Support and model the company's mission and values.
  • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues.
  • Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
  • Adhere to all policies and procedures as outlined by the company and all FCC regulations.
  • Demonstrate the ability to adapt quickly to new and changing technologies.
  • Multi-task between interpreting effectively and utilizing video-based technology.
  • Participate in company-sponsored training for Professional Development.
  • Exhibit the ability to meet performance expectations with minimal supervision.
  • Possess the ability to work effectively in a fast-paced, dynamic environment.
  • Demonstrate strong interpersonal skills in all settings.
  • Ability to independently travel, requiring access to a vehicle, valid driver's license, and required insurance.

Requirements

  • Fluent ASL and spoken English language skills.
  • Able to provide accurate interpretation.
  • Understanding of Deaf culture.
  • Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.
  • Three to five years of experience in interpreting (preferred but not required).
  • As applicable, state licensure or state-required credentials.
  • Must be able to work 24 hours per week.
  • Must pass the company's interpreting skills assessment.
  • Must attend and successfully complete a 40-hour New Hire Training.

Nice-to-haves

  • Experience in interpreting for various settings and contexts.
  • Additional certifications in interpreting specialties.

Benefits

  • Limited Medical Plan
  • Telehealth Plan
  • Dental coverage
  • Life Insurance
  • Short-term Disability
  • Accident & Critical Illness coverage
  • Flexible scheduling
  • 401(k) Retirement Savings plan with employer match
  • EAP (Employee Assistance Program)
  • Massage Reimbursement
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