SimplrOps Sales and Success Manager

$131,175 - $218,625/Yr

Deloitte - Salt Lake City, UT

Full-time - Mid Level

Salt Lake City, UT

Professional, Scientific, and Technical Services

About the position

The SimplrOps Sales and Success Manager at Deloitte is responsible for driving sales and leading customer success initiatives for SimplrOps. This role involves managing the entire sales cycle, from opportunity identification to contract closure, while also ensuring customer satisfaction and success. The manager will work closely with both US and global teams to support sales efforts and coordinate with various stakeholders to identify and target key accounts.

Responsibilities

• Drive sales and lead customer success for SimplrOps.
• Support US and Global teams in the pursuit process, including guidance on positioning and pricing.
• Deliver live client demos and support the contracting process.
• Serve as a point of contact for security and legal reviews.
• Coordinate with industry sales champions and Offering Portfolio market leads to identify opportunities.
• Manage the US and Global sales pipelines.
• Own sales environments and support escalations for external clients.
• Manage additional team members including sales and support resources.

Requirements

• Bachelor's Degree
• 6+ years of experience in consultative sales and account management, preferably in IT service management solutions.
• 3+ years of experience presenting to senior level clients.
• 2+ years of experience managing the entire sales cycle from opportunity identification to contract closure.
• Must be legally authorized to work in the United States without the need for employer sponsorship.
• Ability to travel 0-25%, on average.

Nice-to-haves

• 2+ years of relevant experience in a consulting role.
• 2+ years of experience leading teams in application operations services and/or HR technology transformation engagements.
• Enthusiasm for cloud technology solutions.
• Ability to work independently and manage multiple assignments.
• Demonstrated ability to manage ambiguity and apply problem-solving skills.
• Demonstrated ability to employ research and analytical thinking.

Benefits

• Discretionary annual incentive program based on individual and organizational performance.