Saratech - Mission Viejo, CA

posted 6 days ago

Full-time - Mid Level
Mission Viejo, CA
Professional, Scientific, and Technical Services

About the position

The Simulation Application Engineer at Saratech is responsible for providing technical expertise and support for Siemens Simcenter tools, focusing on enhancing customer capabilities in applying CAE solutions. This role involves pre/post-sales support, software implementation, and training, while collaborating with clients to improve their processes and contribute to product development. The ideal candidate thrives in a fast-paced environment, enjoys solving complex problems, and is committed to customer success.

Responsibilities

  • Provide technical expertise and support for Siemens Simcenter suite of tools, including troubleshooting and resolving issues dealing with network and software/hardware performance issues
  • Provide higher-level technical support to extend our customers' abilities to apply CAE solutions to meet design challenges
  • Perform pre/post sales customer support including software demonstrations
  • Implement, configure, and customize CAE software to meet business requirements
  • Work closely with clients to analyze their current processes, identify areas for improvement, and integrate Siemens Simcenter solutions effectively
  • Develop user training materials and conduct training sessions to enhance the adoption of CAE tools
  • Develop a foundational knowledge of the standards and regulatory requirements which affect the design and manufacture of products
  • Contribute to future software releases by prioritizing known product defects and communicate customer feedback to Siemens' product development teams
  • Collaborate with cross-functional teams to ensure the successful deployment of CAE templates and preferences strategies
  • Keep up to date with the latest industry trends, technologies, and best practices in CAE
  • Contribute to the continuous enhancement of our CAE offerings based on customer feedback
  • Gain further knowledge of CAD/CAM/CAE/PLM solutions and market needs

Requirements

  • Bachelor's or master's degree in engineering
  • 4 years minimum experience with Siemens' CAE tools such as Femap, Simcenter 3D, and Star CCM+
  • 4 years minimum experience performing complex analyses including multi-physics
  • Strong understanding of engineering processes and product development cycles
  • Experience with other engineering tools like CAD, CAM, CAE, PLM
  • Proficient in one or more programming or scripting languages
  • Exceptional problem-solving abilities and analytical skills
  • Excellent communication and interpersonal skills to effectively interact with clients and team members
  • Project management experience is a plus
  • US Citizen for ITAR related work

Nice-to-haves

  • Experience with additional engineering software tools
  • Knowledge of industry standards and regulatory requirements
  • Experience in customer service or client-facing roles

Benefits

  • Medical, dental, and vision coverage for employees and dependents
  • 401k retirement plan with company matching
  • Discretionary Time Off policy for full-time regular exempt employees
  • Paid Time Off plan for full-time regular non-exempt employees
  • 8 paid holidays per year
  • 32 sick hours per year for full-time employees
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