Site Manager Job

Zips Car Wash - Sappington, MO

Full-time - Entry Level

Sappington, MO

Repair and Maintenance

About the position

As our Site Manager, you will oversee the day-to-day operations of the car wash, maintain cleanliness and functionality of the property, and offer assistance throughout the entire car wash process. In this customer-focused setting, you have the opportunity to cultivate a sense of trust while being recognized and rewarded for your service!

Responsibilities

• Maintain all aspects of the site to ensure it runs beautifully
• Recruiting, interviewing, hiring, performance managing site level team members
• Training of Customer Service Associates, Leads and Assistant Managers and provide ongoing education
• Creates team member schedules, assigning schedules and responsibilities to team members
• Giving team members financial goals and sales targets to meet on a scheduled basis
• Open and close the site and facilitate daily operations
• Perform minor equipment repairs as trained and directed
• Engage customers while selling and promoting our Unlimited Wash Club
• Monitor and control daily labor percentages and preventative wash maintenance
• Ensure timely completion of daily, weekly, and monthly reporting as required
• Consistently and correctly uphold and enforce company policies
• Monitor, control, and troubleshoot chemicals daily
• Safely and efficiently load every vehicle with clear hand signals and a smile
• Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
• Managing the overall performance of the site

Requirements

• 2 years of experience in a management role
• 3 years of sales or customer service experience
• Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
• High School Diploma or Equivalent

Nice-to-haves

• Associate degree or higher in business or related field
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• Car Wash experience

Benefits

• Competitive Pay
• Incentive/Commission Pay
• DailyPay. Get paid daily!
• Tuition Reimbursement
• Free Car Washes
• 401K Match
• Health, Dental and Vision insurance
• Paid Time Off