Site Merchandising Assistant, Sleepwear & Hosiery

Macy's • New York, NY

396d • $53,520 - $89,160

About The Position

The Site Merchandising Assistant plays a crucial role in enhancing the online shopping experience at Macy's by supporting site operations, testing, and merchandising functions. This position focuses on optimizing the website's content and structure to drive customer satisfaction and digital revenue. The assistant collaborates with various teams to implement digital strategies that maximize product visibility and improve site navigation, ultimately contributing to the overall success of Macys.com.

Requirements

• Bachelor's degree or equivalent work experience in a related field.
• 1-2 years of related experience.
• Proficient in analyzing and interpreting data, managing Excel, and accurately understanding financial information.
• Proficient with MS Office programs, especially Excel and Outlook, and knowledgeable in digital merchandising tools.
• Skilled in taxonomy optimization, Product Detail Page enhancement, and on-site search term optimization.
• Experienced in executing promotions, event optimization, and supporting affiliate and SEM strategies.
• Capable of identifying sales opportunities, collaborating with merchant teams, and conducting competitive analysis.
• Excellent in building strategic relationships across functions, demonstrating leadership and interpersonal skills.
• Dedicated to achieving customer satisfaction and improving the customer shopping experience.
• Practices effective, clear, and continuous communication, ensuring others are well-informed.
• Thinks creatively, analytically, strategically, and technically to solve problems and innovate.
• Manages multiple tasks and projects, ensuring site maintenance and optimization of onsite assets.
• Understands the digital retail landscape, competitive best practices, and collaborates with business intelligence teams for strategic site audits.

Nice To Haves

• Experience in digital merchandising or e-commerce environments.
• Familiarity with SEO and digital marketing strategies.
• Knowledge of customer experience best practices.

Responsibilities

• Align data across all customer touchpoints and devices.
• Support best practices across the competitive landscape.
• Assist in promotion execution, brand shop execution, and facet and browse optimization.
• Optimize Product Detail Pages, including size & fit information, attribution, tagging, page layout, images, reviews, and CGC optimization.
• Manage taxonomy optimization, including header fly-outs and left-hand navigation; collaborate with SEO and UX teams to develop best practices.
• Optimize on-site search terms, respond to trending phrases, and key brands.
• Support optimizing event execution, including promo codes, PWPs, GWPs, sequencing, and boosting.
• Assist in driving affiliate and SEM results through weekly submissions of top-performing offers.
• Identify online opportunities to increase sales, conversion, and profit performance.
• Strategize and collaborate with merchant teams to understand business strategy, objectives, and priorities.
• Build strategic cross-functional relationships to leverage necessary resources for best-in-class event execution.
• Conduct competitive analysis to gain insights and develop strategies.
• Seek opportunities to grow the business by improving the customer shopping experience.
• Work with business intelligence, experimentation, and relevancy teams to understand and develop comprehensive strategies for site audits.

Benefits

• Competitive pay and benefits rooted in principles of equity.
• Performance incentives and annual merit review.
• Merchandise discounts.
• Health and Wellness Benefits across medical, dental, vision, and additional insurance.
• Retirement Savings Plan with 401k match opportunity.
• Employee Assistance Program (mental health counseling and legal/financial advice).
• Resources for continuous learning, career growth, and leadership development.
• 8 paid holidays.
• Paid Time Off (first year prorated depending on start date).
• Tuition reimbursement program.
• Guild education benefit funds covering 100% of tuition, books, and fees in designated programs.
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: Bachelor's degree
• Number of Employees: 10,001+ employees