Site Merchandising Associate

About the position

The Site Merchandising Associate plays a crucial role in enhancing the success of Macys.com by supporting site operations, testing, and merchandising functions. This position involves collaborating with various business and support teams to ensure flawless site execution and the launch of new features and system enhancements. The associate will devise and recommend digital strategies to maximize the online assortment and drive site traffic.

Responsibilities

• Ensure data consistency across all customer touchpoints and devices.
• Establish best practices based on competitive landscape and assist in promotion execution, brand shop execution, and facet and browse optimization.
• Optimize product detail pages, including size and fit information, attribution, tagging, page layout, images, reviews, and CGC.
• Manage taxonomy optimization, including header fly-outs and left-hand navigation.
• Collaborate with SEO and UX teams to develop best practices.
• Optimize on-site search by addressing failed search terms and acting on trending phrases and key brands.
• Enhance event execution by optimizing promo codes, PWPs, GWPs, sequencing, and boosting.
• Drive affiliate and SEM performance through weekly submissions of top-performing offers.
• Identify online opportunities to increase sales, conversion, and profit performance.
• Collaborate with merchant teams to understand business strategy, objectives, and priorities.
• Prepare and present quarterly business reviews (QBRs) to optimize taxonomy and search strategies, including competitive deep dives.
• Provide insights and strategies for the best online experience.
• Foster strategic cross-functional relationships with merchants, marketing, creative production, production, and internal site merchandise partners to leverage resources and establish best-in-class event execution.
• Seek opportunities to grow the business by improving the customer shopping experience through innovation and competitive analysis.
• Work with business intelligence, experimentation, and relevancy teams to understand and develop comprehensive strategies for site audits.
• Assist with training and developing assistants and trainees on the team.
• Share best practices across site merchandising to support overall team growth.

Requirements

• Bachelor's degree or equivalent work experience in a related field.
• 3-5 years of direct experience in site merchandising or a related field.
• Technical proficiency in MS Office programs.
• Ability to juggle multiple projects and prioritize effectively.

Nice-to-haves

• Experience with SEO and UX best practices.
• Familiarity with data analysis and business intelligence tools.
• Strong presentation skills for preparing and presenting business reviews.

Benefits

• Competitive pay and benefits rooted in principles of equity.
• Performance incentives and annual merit review.
• Merchandise discounts.
• Health and Wellness Benefits across medical, dental, vision, and additional insurance.
• Retirement Savings Plan with 401k match opportunity.
• Employee Assistance Program (mental health counseling and legal/financial advice).
• Resources for continuous learning, career growth, and leadership development.
• 8 paid holidays.
• Paid Time Off (first year prorated depending on start date).
• Tuition reimbursement program.
• Guild education benefit funds covering 100% of tuition, books, and fees in designated programs.