Site Operations Coordinator

$49,920 - $55,016/Yr

Williams-Sonoma

Full-time - Entry Level

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Site Operations Coordinator at Williams Sonoma plays a crucial role in managing and executing website updates, including promotional content and seasonal refreshes. This position is integral to the eCommerce team, ensuring that all site enhancements and updates are delivered accurately and efficiently. The coordinator will also engage in various aspects of site operations, including technology product releases and process development, with a strong emphasis on attention to detail and a willingness to learn.

Responsibilities

• Manage day-to-day website updates inclusive of promotions, editorial content, and marketing initiatives to ensure smooth, efficient and accurate execution
• Manage seasonal website refreshes inclusive of editorial content, marketing initiatives and site enhancements to ensure smooth, efficient and accurate execution
• Support digital production of web assets inclusive of analytics tagging, and linking strategy, to be featured on category landing pages, product pages, online shopping tools, and other pages
• Collaborate with creative, front end-developers, eCom merchants, and marketing teams to ensure flawless execution of site updates
• Refine process and build efficiency for asset production and flawless launch
• Efficiently QA all site updates, features, links, etc. in testing environments before accurately scheduling to production
• Work with Technology, front-end developers and site optimization team to launch new site enhancements
• Help manage technology releases for our Content Management tools (Adobe ECM & WCM) by performing User Acceptance Testing
• Support Site Operations, Site Merchandising, Site Optimization, Site Marketing and SEO teams with special projects, as needed

Requirements

• BA/BS preferred
• Previous experience in eCommerce or website management preferred
• Experience with a Content Management System (CMS) preferred
• Attention to detail, consistent accuracy and strong organization skills are a must
• Able to anticipate problems and provide creative solutions
• Ability to work in a fast-paced, often-changing environment
• Should be well equipped to properly plan out updates and prioritize based on business demands
• Should be able to easily adjust to shifting priorities where quick updates are necessary
• Eager to learn with a 'can do' attitude
• Advanced Excel skills preferred
• Basic HTML knowledge
• Excellent communication and process skills
• Ability to work onsite in the San Francisco corporate office

Nice-to-haves

• Experience with Adobe ECM & WCM
• Familiarity with SEO best practices

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health
• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities
• Resources for self-development
• Advisor (Mentor) program
• Career development workshops and learning programs
• Speaker series