Site Operations Coordinator

JLL - Durham, NC

Full-time - Entry Level

Durham, NC

1,001-5,000 employees

Real Estate

About the position

The Site Operations Coordinator at JLL is responsible for providing essential administrative and operational support to the site management team. This role focuses on ensuring the smooth delivery of day-to-day operations, assisting with vendor coordination, and facilitating communication among various stakeholders on site.

Responsibilities

• Scheduling and coordinating vendor activities and site inspections
• Maintaining accurate records of vendor interactions, service requests, and site activities
• Assisting in the preparation of basic reports on site operations and vendor performance
• Responding to routine inquiries from staff, vendors, and clients
• Supporting the implementation of site procedures and protocols
• Helping to organize and maintain site documentation and operational manuals
• Assisting in tracking and reporting on key performance indicators (KPIs)
• Coordinating site meetings and helping to prepare relevant materials

Requirements

• 0-2 years of experience in an administrative or operational support role
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office suite, particularly Excel and Outlook
• Excellent written and verbal communication skills
• Ability to prioritize tasks and manage time effectively
• Basic understanding of customer service principles

Nice-to-haves

• Experience in a facilities management or property management environment
• Familiarity with vendor management concepts
• Basic knowledge of building operations and maintenance
• Experience with data entry and database management
• Understanding of health and safety practices in a workplace setting
• Exposure to scheduling and coordination software