Site Operations Coordinator

$31,366 - $43,139/Yr

Vna Health At Home - Clarksville, IN

Full-time - Entry Level

Clarksville, IN

Ambulatory Health Care Services

About the position

The Site Operations Coordinator at VNA Health at Home plays a vital role in ensuring the smooth operation of the organization's site locations. This position involves a variety of responsibilities including customer and clinical support, human resources assistance, facilities management, and employee engagement activities. The coordinator is also responsible for managing legal and regulatory postings, supporting clinical education, and overseeing new hire onboarding processes.

Responsibilities

• Perform customer and clinical support functions critical to site operations.
• Assist with human resources support and 3rd party records requests.
• Manage facilities and support talent acquisition onboarding.
• Facilitate employee engagement activities to enhance retention.
• Answer and direct phone calls and greet customers promptly and courteously.
• Manage legal and regulatory postings in the agency office.
• Provide administrative support to site leadership, including billing and vendor management.
• Oversee clinical resources and assist with annual competency needs.
• Conduct Day One New Hire Orientation for new employees.
• Manage new hire access forms and order necessary technological equipment.
• Track recruitment and retention activities as directed.
• Maintain accurate digital employee personnel files and oversee credentialing needs.

Requirements

• High school diploma or GED required.
• Minimum of two years customer service experience required.
• One year of medical office experience preferred.
• Two years of payroll experience preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and detail-oriented.
• Strong organizational and time management skills.

Benefits

• AD&D insurance
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• Vision insurance
• Life insurance