Site Operations Coordinator

JLL - Washington, D.C., DC

Full-time - Entry Level

Washington, D.C., DC

251-500 employees

Real Estate

About the position

As a Site Operations Coordinator at JLL, you will provide essential administrative and operational support to the site management team. Your role will focus on ensuring smooth delivery of day-to-day operations, assisting with vendor coordination, and supporting communication between various stakeholders on site.

Responsibilities

• Scheduling and coordinating vendor activities and site inspections
• Maintaining accurate records of vendor interactions, service requests, and site activities
• Assisting in the preparation of basic reports on site operations and vendor performance
• Responding to routine inquiries from staff, vendors, and clients
• Supporting the implementation of site procedures and protocols
• Helping to organize and maintain site documentation and operational manuals
• Assisting in tracking and reporting on key performance indicators (KPIs)
• Coordinating site meetings and helping to prepare relevant materials

Requirements

• 0-2 years of experience in an administrative or operational support role
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office suite, particularly Excel and Outlook
• Excellent written and verbal communication skills
• Ability to prioritize tasks and manage time effectively
• Basic understanding of customer service principles

Nice-to-haves

• Experience in a facilities management or property management environment
• Familiarity with vendor management concepts
• Basic knowledge of building operations and maintenance
• Experience with data entry and database management
• Understanding of health and safety practices in a workplace setting
• Exposure to scheduling and coordination software

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays