Site Operations Product Owner, Senior Analyst

Whirlpool - Benton Harbor, MI

Full-time - Mid Level

Benton Harbor, MI

10,001+ employees

Electrical Equipment, Appliance, and Component Manufacturing

About the position

Whirlpool Corporation is seeking a Senior Analyst for the Site Operations Product Owner role, focusing on enhancing direct-to-consumer (D2C) experiences within their digital properties. The ideal candidate will lead a team to create meaningful user experiences that promote Whirlpool's products, ensuring that consumer needs are prioritized in the development of e-commerce solutions. This role requires a strategic mindset and a passion for driving user-centric solutions in a collaborative environment.

Responsibilities

• Manage a team of contractors on the Authoring Enablement team and coach them to ensure project timelines and goals are being met
• Serve as the bridge between D2C sales and CDJ (Consumer Decision Journey) product teams to decide what needs to get built to deliver the appropriate business outcomes
• Use creativity and collaboration to find solutions to problems, while maximizing return on effort
• Prioritize and write stories to translate high-level consumer and business needs
• Optimize time-to-market and operational efficiency through process improvements, enhancing consumer engagement and product visibility, and ensuring optimal performance of Core Web Vitals

Requirements

• Bachelor's degree
• 2+ years of experience in a digital product management or product owner role

Nice-to-haves

• Degree in Software Development, Design or Marketing
• Agile / Product Management Certification
• Experience working with analytics, A/B testing and user research tools
• Previous experience in software, web development or eCommerce
• High effectiveness in managing cross-functional teams
• Exceptional writing and editing skills, combined with strong presentation and public speaking skills
• Experience working with Jira and Confluence

Benefits

• Flexible Friday - Option to work extra hours Monday through Thursday to finish up work early on Friday
• Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year
• Sabbatical - Four weeks paid leave after every five years of service