Site Operations Product Owner, Senior Analyst

Whirlpool - Benton Harbor, MI

Full-time - Mid Level

Benton Harbor, MI

10,001+ employees

Electrical Equipment, Appliance, and Component Manufacturing

About the position

The Site Operations Product Owner, Senior Analyst at Whirlpool Corporation is responsible for leading the eCommerce experience across digital properties, focusing on direct-to-consumer (D2C) interactions. This role involves managing a team of contractors, prioritizing user-centric solutions, and enhancing operational efficiency to improve consumer engagement and product visibility. The ideal candidate will have a strategic mindset and a passion for creating meaningful digital experiences that resonate with consumers.

Responsibilities

• Manage a team of contractors on the Authoring Enablement team and coach them to ensure project timelines and goals are being met
• Serve as the bridge between D2C sales and CDJ (Consumer Decision Journey) product teams to decide what needs to get built to deliver the appropriate business outcomes
• Use creativity and collaboration to find solutions to problems, while maximizing return on effort
• Prioritize and write stories to translate high-level consumer and business needs
• Optimize time-to-market and operational efficiency through process improvements, enhancing consumer engagement and product visibility, and ensuring optimal performance of Core Web Vitals

Requirements

• Bachelor's degree
• 2+ years of experience in a digital product management or product owner role

Nice-to-haves

• Degree in Software Development, Design or Marketing
• Agile / Product Management Certification
• Experience working with analytics, A/B testing and user research tools
• Previous experience in software, web development or eCommerce
• High effectiveness in managing cross-functional teams
• Exceptional writing and editing skills, combined with strong presentation and public speaking abilities
• Experience working with Jira and Confluence

Benefits

• Flexible Friday - Option to work extra hours Monday through Thursday to finish up work early on Friday
• Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year
• Sabbatical - Four weeks paid leave after every five years of service