Site Reli bility Engineer - Le d

$122,242 - $220,035/Yr

Jabil - Austin, TX

Full-time - Principal

Austin, TX

51-100 employees

Computer and Electronic Product Manufacturing

About the position

Jabil is seeking a Principal Test Development Engineer who will play a crucial role in the Intelligent Infrastructure division. This position is pivotal in ensuring the quality and reliability of the test network infrastructure across Jabil's global manufacturing sites. The engineer will be responsible for the end-to-end architecture, definition, development, and production deployment of test network infrastructure that spans multiple customers and manufacturing regions. This role requires interfacing with internal engineering, manufacturing, quality, and IT teams, as well as end customers, to ensure that the test network infrastructure meets the rigorous standards of Jabil's world-class manufacturing environments. The Principal Test Development Engineer will lead the design, implementation, and management of test infrastructure automation using Infrastructure as Code (IaC) tools such as Ansible. Responsibilities include planning test engineering infrastructure and network strategies, ensuring adherence to governance policies, and seeking continuous improvement opportunities for test networks. The engineer will also assist in managing infrastructure budgets, oversee the implementation of new test network solutions, and ensure maximum availability of network resources to users and production applications. In addition, the engineer will manage various test network resources to support business processing requirements, debug complex problems related to test networks, and drive post-incident analysis to implement corrective actions. The role involves evaluating and selecting test network infrastructure technology and managing the architecture of test network infrastructure, including wireless, BGP, OSPF, firewalls, DHCP, public DNS, SD-WAN, and cloud service providers. The Principal Test Development Engineer will be accountable for operational excellence, ensuring all systems are reliable, accessible, secure, and meet established SLAs/OLAs for both internal and external customers. Mentoring and providing technical guidance to Jabil's SRE team members is also a key aspect of this role.

Responsibilities

• Lead the design, implementation, and management of test infrastructure automation using Infrastructure as Code (IaC) tools such as Ansible.
• Plan test engineering infrastructure and network strategies for the Intelligent Infrastructure - GCTD organization.
• Ensure global accurate and efficient governance policy deployment and adherence to test networks, security, and infrastructure areas.
• Seek out and implement continuous test network/Infrastructure improvement opportunities and optimized infrastructure performance.
• Assist with creating and managing infrastructure and test network budgets and NREs.
• Lead & oversee the implementation of newly deployed and purchased test network solutions.
• Ensure maximum availability of test network and network resources to users and production applications.
• Manage various test network resources in support of business processing requirements.
• Debug complex problems related to test network and business-critical applications.
• Drive post-incident analysis and root cause investigation implementing corrective action to prevent future occurrences.
• Evaluate and select test network infrastructure technology.
• Manage the architecture of test network infrastructure including Wireless, BGP, OSPF, Firewalls, DHCP, Public DNS, SD-WAN, Cloud Service providers (OCI), DR strategies, Network capabilities and functions.
• Accountable for operational excellence, ensuring all systems are reliable, accessible, secure, and meet established SLAs / OLAs for both internal and external customers.
• Oversee appropriate vendor relationships related to associated technologies, services, and solutions needed to operate enterprise functions.
• Mentor and provide technical guidance to Jabil's SRE team members.

Requirements

• BS degree in Electrical/Computer Engineering, Computer Science, or a related field required.
• 10+ years of experience in leading network infrastructure projects, network data center design, WAN Design, and creating/maintaining network diagrams and documentation.
• 10+ years of experience designing, implementing, and troubleshooting complex IT and/or DevOps solutions.
• 10+ years of experience administering Linux systems in an enterprise/data center setting supporting production applications.
• Formal training and at least 10 years of experience in Network Engineering and administration in an enterprise/data center environment.
• Excellent verbal and written communication skills.
• Direct experience in administration of large-scale monitoring platforms such as Zabbix.
• Experience with Source Control Management Software and CI/CD practices, preferably ADO.
• Familiarity with Infrastructure as Code frameworks such as Ansible.
• Knowledge of Wireless, BGP, OSPF, Firewalls, DHCP, Public DNS, SD-WAN, Cloud Service providers (OCI).
• Proficiency in scripting and programming languages, preferably Python, Bash or PowerShell.
• Ability to establish performance-based relationships with 3rd party vendors and technology providers.
• Ability to manage and work on multiple concurrent deliverables at various stages of development and completion.
• Strong collaboration and team-building skills with the ability to create consensus around decisions and mitigate conflicts among teams.
• Strong problem-solving and analytical skills.

Nice-to-haves

• MS degree preferred.
• Experience working in a multi-site and multi-cultural environment.
• Domestic and/or international travel, up to 20%, may be required.

Benefits

• Medical, dental, and vision insurance plans.
• Paid time off accruing at a rate of 3.07 hours during your first year of employment.
• 4 weeks of paid parental leave.
• 12 company-paid holidays (10 fixed holidays and 2 optional floating holidays).
• 401(k) retirement plan.
• Employee stock purchase plan.