Site Reliability Engineer 2

$80,558 - $80,558/Yr

Intelliswift Software - Newton, MA

Full-time - Mid Level

Newton, MA

Professional, Scientific, and Technical Services

About the position

The Site Reliability Engineer (SRE) Level 2 position is designed for a skilled individual who will enhance system reliability and performance within a dynamic team. The role focuses on monitoring, automating, and optimizing infrastructure to ensure seamless service operations, making it crucial for maintaining high availability and performance standards.

Responsibilities

• Monitor system health, performance metrics, and availability, responding promptly to incidents and outages to ensure minimal downtime.
• Manage and optimize both cloud and on-premise infrastructure using Infrastructure as Code (IaC) tools.
• Develop and maintain automation scripts and tools to enhance operational efficiency and reduce manual tasks.
• Collaborate closely with development teams to implement CI/CD practices and improve deployment processes.
• Analyze usage patterns and forecast capacity needs to ensure system scalability and reliability.
• Create and maintain comprehensive documentation for systems, processes, and incident response protocols.
• Implement and enforce security measures to protect infrastructure and data.
• Conduct post-mortems on incidents to identify root causes and implement corrective actions.

Requirements

• Strong knowledge of Linux/Unix systems and proficiency in scripting languages (e.g., Python, Bash).
• Familiarity with cloud platforms (e.g., AWS) and their services.
• Experience with container orchestration (e.g., Kubernetes, Docker).
• Proficiency in using monitoring and alerting tools (e.g., Prometheus, Grafana, Nagios).
• Experience with version control systems (e.g., Git).
• Strong troubleshooting skills with the ability to diagnose complex system issues.
• Excellent verbal and written communication skills for collaboration with cross-functional teams.
• Understanding of Agile development practices and methodologies.