Site Reliability Engineer - FedRAMP (Remote - USA)

Confluent - Juneau, AK

Full-time - Mid Level

Remote - Juneau, AK

1,001-5,000 employees

Publishing Industries

About the position

The Site Reliability Engineer (SRE) role at Confluent focuses on enhancing the operational resiliency of Confluent Cloud systems utilized by federal agencies. This position involves collaborating with various teams to ensure the reliability and performance of data streaming services, enabling real-time decision-making for public sector clients. The SRE will engage in incident management, compliance with FedRAMP requirements, and continuous improvement of operational processes.

Responsibilities

• Partner with Cloud Architecture and Engineering teams to enhance operational resiliency of Confluent Cloud systems.
• Collaborate across teams to verify and deploy production changes to Confluent Cloud systems and infrastructure.
• Engage with peer engineering teams during incidents using an 'escort model' to ensure compliance with FedRAMP data handling requirements.
• Maintain critical monitoring for triage and escalations in the federal space and improve automated recovery processes.
• Adhere to established incident and change processes and drive continuous improvements.

Requirements

• U.S. Citizenship is required for this position to comply with U.S. federal government regulations.
• 6+ years of relevant experience in Site Reliability Engineering or related fields.
• Expertise in Cloud Native technologies and experience operating production services in the cloud.
• Strong fundamentals of Distributed Systems and their design.
• Deep knowledge of Kubernetes and containerization.
• Experience with telemetry tooling to monitor production systems.
• Confidence in problem-solving and troubleshooting critical services.
• Proficiency in scripting and automation (e.g., Go, Java, Python, Bash).
• Working knowledge of infrastructure as code (e.g., Terraform, CloudFormation, AWS CDK, Pulumi).
• Exceptional teamwork and collaboration skills, with the ability to work independently in a remote environment.
• Experience with a rotating on-call schedule to provide 24/7 support.
• BS Degree in Computer Science, Engineering, or equivalent experience.

Benefits

• Competitive pay and benefits in line with industry standards.
• Annual estimated salary of $145,920 - $171,440 USD.
• Annual bonus and competitive equity package.