Confluent - Juneau, AK
posted 2 months ago
At Confluent, we are on a mission to empower organizations to harness the full potential of continuously flowing data, enabling them to innovate and thrive in the modern digital landscape. Our focus is on creating a new category within data infrastructure—data streaming. This technology allows organizations to create transformative experiences and leverage data in ways that significantly impact our daily lives. Our purpose drives us to improve continuously, and we are united as one team under the banner of One Confluent, One Data Streaming Platform. In this role, you will join our team of Federal Site Reliability Engineers, where your passion for data will enable you to turn events into actionable outcomes. You will have the unique opportunity to work closely with key public sector agencies, delivering highly performant and reliable systems that empower these agencies to make real-time decisions and solve pressing problems using Confluent Cloud. As a Software as a Service (SaaS) model, Confluent Cloud provides a complete end-to-end streaming experience, and you will play a crucial role in ensuring its operational resiliency and effectiveness. Your responsibilities will include partnering with our Cloud Architecture and Engineering teams to enhance the operational capabilities of Confluent Cloud systems utilized by federal agencies. You will collaborate across various teams to verify and deploy production changes, ensuring compliance with FedRAMP data handling requirements during incidents. Additionally, you will maintain critical monitoring systems for triage and escalations in the federal space, while also driving continuous improvements in automated recovery processes. Your adherence to established incident and change processes will be vital in maintaining the integrity and reliability of our services.