Confluent - Boston, MA
posted 2 months ago
At Confluent, we are on a mission to harness the full power of continuously flowing data, enabling organizations to innovate and thrive in the modern digital landscape. As a Federal Site Reliability Engineer, you will play a pivotal role in delivering highly performant and reliable systems that empower public sector agencies to make real-time decisions with their data. This position offers the unique opportunity to work closely with key agencies, ensuring that they can solve pressing problems through the capabilities of Confluent Cloud, our end-to-end streaming experience delivered as a Software as a Service (SaaS) model. In this role, you will partner with our Cloud Architecture and Engineering teams to enhance the operational resiliency of Confluent Cloud systems utilized by federal agencies. Your collaboration will extend across various teams to verify and deploy production changes, ensuring that our systems meet the stringent compliance requirements of FedRAMP data handling. You will also maintain critical monitoring tools for triage and escalations in the federal space, while continuously improving automated recovery processes. Adhering to established incident and change management processes will be essential, as you help drive ongoing improvements in our systems and practices. This position requires a passion for data and a commitment to delivering exceptional service in a remote-first environment. You will be expected to engage actively during incidents, utilizing an “escort model” to ensure compliance and operational excellence. Your expertise in cloud-native technologies, distributed systems, and containerization will be crucial as you contribute to the success of our federal clients and the broader mission of Confluent.