Site Reliability Engineer I

Nike - Beaverton, OR

Full-time - Entry Level

Beaverton, OR

Leather and Allied Product Manufacturing

About the position

As a Site Reliability Engineer I at NIKE, Inc., you will be responsible for ensuring the maximum availability, observability, reliability, security, and performance of Nike's digital experiences. This role involves proactive maintenance of robust, consumer-facing systems that support millions of users worldwide, leading problem analysis, and collaborating with product delivery teams to design sustainable solutions to production challenges.

Responsibilities

• Observing, diagnosing, and quickly resolving production issues with precision to minimize service interruptions.
• Developing and implementing real-time monitoring solutions that deliver essential insights into system health and key performance indicators.
• Communicating technical issues and their business impacts clearly, ensuring alignment across teams and effective response strategies.
• Reporting high-value metrics and insights to leadership, demonstrating the impact of site reliability on consumer experience and overall business objectives.
• Managing IT service processes such as Incident, Problem, Change, and Knowledge Management to maintain service quality and reliability.
• Collaborating closely with both business and technical teams to analyze system performance, troubleshoot consumer-reported issues, and proactively optimize system efficiency.
• Leading initiatives to enhance application reliability for high-demand consumer web and mobile platforms, ensuring consistent performance.
• Leveraging negotiation and influence to foster alignment and drive collaborative solutions across multiple teams.
• Promoting a culture of growth by coaching, mentoring, and sharing knowledge, supporting continuous improvement and resilience across the team.

Requirements

• Bachelor's degree in computer science, Information Systems, or a related field or combination of education and relevant professional experience.
• Proven experience in designing and developing applications using Java, Node.js, or similar languages.
• Familiarity with front-end frameworks (e.g., React, Angular) is advantageous.
• Experience with modern programming languages such as Scala, Python, or Golang is preferred.
• A solid understanding of DNS, networking, virtualization, and Linux operating systems.
• Demonstrated expertise in building and managing scalable, cloud-based microservices, ideally on AWS.
• Experience with Docker or serverless architectures.
• Proficiency in at least one NoSQL database (e.g., DynamoDB, Cassandra).
• Strong understanding of RESTful APIs.
• Familiarity with service management, agile, and observability tools such as ServiceNow, Jira, Jenkins, Splunk, New Relic, and SignalFX.

Benefits

• Generous total rewards package
• Casual work environment
• Diverse and inclusive culture
• Professional development opportunities