Site Reliability Engineer II

Bentley Systems - Salt Lake City, UT

Full-time - Mid Level

Salt Lake City, UT

5,001-10,000 employees

Publishing Industries

About the position

Bentley Systems is seeking a Site Reliability Engineer II to join our dynamic team in Salt Lake City, Utah. This role is pivotal in advancing and connecting the world's infrastructure through the automation of cloud-based services infrastructure and tooling, with a strong emphasis on DevOps automation principles. As a Site Reliability Engineer, you will be responsible for the architecture, development, service provisioning, maintenance, and monitoring of infrastructure and tooling automation. This position may require occasional after-hours work to address urgent issues and ensure uninterrupted business operations for our users. In this role, you will manage, implement, and enhance automation processes, particularly focusing on CI/CD infrastructure and tooling through Azure DevOps. You will automate Azure cloud-based deployments, resource provisioning, and other related tasks, while troubleshooting and resolving issues related to application development, deployment, and operations. Your expertise will be crucial in diving deep into availability, performance, and outages for infrastructure and systems, providing technical leadership for proactive resolutions. You will also ensure compliance with industry best practices and organizational policies, continuously improving processes and tools to enhance efficiency and productivity. As a member of a rotating on-call schedule, you will maintain monitoring and alerting systems, sharing on-call responsibilities with other engineers to triage and resolve production issues for our users. This position offers an exciting opportunity to work within a global and diverse international team, contributing to a world-leading software company that provides innovative solutions for architecture, engineering, and construction.

Responsibilities

• Manage, implement, and improve automation (CI/CD Infrastructure) and tooling through Azure DevOps, scripting, developing tools and proprietary systems.
• Automate Azure cloud-based deployments, resource provisioning and other Azure infrastructure related tasks.
• Troubleshoot and resolve issues related to application development, deployment, and operations.
• Dive deep into availability, performance and outages for infrastructure and systems, and provide technical leadership for proactive resolutions.
• Ensure compliance with industry best practices and organizational policies.
• Continuously improve processes and tools to enhance efficiency and productivity.
• Maintain monitoring and alerting and participate as a member of a rotating on-call schedule.
• Share on-call responsibilities, including collaborating with other engineers to triage and fix issues that come up in production for our users.

Requirements

• Degree in computer science, software engineering or relevant training and/or experience.
• +3 years of experience with Cloud Services development, deployment and/or IT Cloud infrastructure setup and maintenance (Azure Cloud or AWS or GCP).
• Scripting and automation skills using languages like PowerShell, Bash, Ansible, JavaScript or similar.
• Programming experience, preferably in a high-level language like C#, Python, Golang, Ruby, or equivalent.
• Knowledge of AD and DNS, IIS, and networking.
• Experience with Azure DevOps (Pipelines, YAML) or GitHub enterprise (Git, Actions).
• Good knowledge of Microsoft SQL Server/Azure SQL setup, SQL statements/scripts and troubleshooting.
• Ability to document architectural designs along with operational processes and procedures to support ongoing administration of cloud systems.
• Willingness to learn and become an expert at a wide array of Cloud based technologies in an ever-changing, fast-paced environment.
• Ability to work effectively in a global team and cross-organization.
• Must pass FedRamp background screening.

Nice-to-haves

• Experience with Azure Resource Manager (ARM) templates for infrastructure deployment into Azure is a plus.
• Knowledge of containerization and orchestration technologies (Docker, Kubernetes).
• Expertise in defining operations in code, utilizing version control, peer review, and CI/CD for seamless deployment of changes to both applications and infrastructure.

Benefits

• Competitive Salary and benefits.
• The opportunity to work within a global and diverse international team.
• A supportive and collaborative environment.
• Colleague Recognition Awards.